Privacy Policy

Effective Date: January 2026

M&M Remodeling LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, request an estimate, or communicate with us.

Information We Collect

We may collect the following information when you submit a form or contact us:

Name

Phone number

Email address

Project details (such as service type and description)

Any information you voluntarily provide through messages or calls

We may also collect limited technical information (such as IP address, device type, and pages visited) to help improve our website experience.

How We Use Your Information

We use your information to:

Respond to inquiries and provide estimates

Schedule appointments and send project-related updates

Communicate important service information

Provide customer support

Improve our services and website

If you opt in to marketing communications, we may also send promotional or informational messages related to our services.

SMS Text Messaging (A2P Compliance)

If you provide your phone number and opt in, you agree that M&M Remodeling LLC may contact you by SMS/text message regarding your inquiry, estimate, appointment, or services.

Message frequency may vary

Message & data rates may apply

Reply STOP at any time to opt out

Reply HELP for assistance

No Sale of Personal Information

We do not sell your personal information.

Sharing of Information

We may share your information only in the following limited circumstances:

Service Providers: trusted vendors that help us operate our business (such as CRM, scheduling, and communication tools). These providers may only use your information to perform services on our behalf.

Legal Requirements: if required by law or to protect rights, safety, or property.

We do not share your mobile information with third parties for marketing or promotional purposes.
No mobile opt-in data or SMS consent will be shared with third parties.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Your Choices

You may:

Request access to or deletion of your personal information

Opt out of marketing emails (if applicable)

Opt out of SMS communications at any time by replying STOP

To make a request, contact us using the information below.

Cookies

Our website may use cookies or similar technologies to improve functionality and performance. You may disable cookies through your browser settings, but some features of the site may not function properly.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

M&M Remodeling LLC
Damascus, MD
📞 Phone: (301) 250-8024
📧 Email: [email protected]